Jansen/Adjusters International Testimonials

Months after the storm passed, the County was still faced with tremendous burdens related to the insurance coverage issues and FEMA and MEMA eligibility issues. Jackson County hired Adjusters International to provide professional services for disaster assistance, remediation, restoration and recovery efforts. ...Their expertise with governmental regulations, the complex FEMA process and insurance adjustments resulted in our successful claim for over $2 million in additional FEMA Public Assistance funding specifically; in our successful negotiations with our insurance carrier; and in numerous other increases in the values FEMA and MEMA initially designated for County projects. Jackson County will always be mindful of the help we received from Adjusters International when we needed it most.

Certainly the tragedy of the World Trade Center explosion will remain etched in our memories forever. We can, however, take pride in the united response of hundreds of people which enabled the complex to be reopened in record time and reconstructed on an expedited schedule. At the same time, as you well know, we were involved in a long, sometimes agonizing process of pursuing settlement activities with insurers. Without your help, and the help of many others the settlement wouldn't have been concluded as successfully as it was. On behalf of The Port Authority of New York & New Jersey, I would like to thank you for the expert advice you provided to me and my staff in our effort to bring the World Trade Center explosion insurance claim to closure. Your expertise and insight in this long and arduous negotiation were invaluable.

We had initially thought we would be able to assess the damage and work with FEMA and our insurance carrier's adjusters by ourselves. It quickly became evident that we were going to need help. We realized we did not have the personnel, time or expertise it was going to take to deal with complex governmental regulations and equally complex insurance and adjusting issues, especially when it was taking all the resources we had just to get essential county services up and running again. ...AI really came to the rescue. You delivered what you promised, and that counts for everything down here in South East Texas.

I also want to thank Adjusters International (AI) for the outstanding service that was provided to CORSA and Putnam County after the August 2007 flood. ...The assistance provided by the AI team saved a lot of valuable county staff time in expediting the request for assistance, and their expertise significantly increased the amount of recovery that was received from FEMA. I would recommend the services provided by AI to any entity who is attempting to expedite receiving the maximum public assistance that is available from FEMA after a disaster.

We retained your services to assist us in the Public Assistance grant application process and the Hazard Mitigation Grant Program with FEMA and the State of Florida. This turned out to be one of the most sensible decisions we made. Adjusters International made a very onerous situation much more bearable. ...The experience and knowledge that you provided us was invaluable. Without hesitation, we would be delighted to recommend your services to anyone who faces the task of processing large, complicated grant applications to the federal government. Your systematic approach and attention to detail allowed the City of Fort Myers to obtain our maximum eligible reimbursement.

Mr. Esteves has demonstrated outstanding performance and the ability to organize and lead negotiations. His engagements have been instrumental in permitting the PRPA to reach favorable transactions regarding structural damages at its regional airports and ports facilities resulting from the landfall of Hurricane Maria on September 20, 2017.

Mr. Esteves' strategies and interpersonal skills with the representatives of local and international insurance companies proved essential for handling our claim for the damages caused by the cruise vessel Norwegian Epic, which collided with Pier 3 of San Juan on February 12, 2019.

Mr. Esteves reached a significant agreement with the reinsurers' adjusters for the reconstruction project of Pier 3, which he also help coordinate with our Planning, Engineering and Construction Bureau. Moreover, his knowledge and unquestionable transactional skills allowed us to close the claims for earthquake damages to the Mercedita Airport and the docks of Pefiuelas, Guanica, and Guayanilla in the southern region of Puerto Rico on January 7, 2020.

I would like to take this time to personally thank the AI Liaison staff for the remarkable job and the accomplishments performed during recovery efforts associated with FEMA 1589 DR NY. ...The total goal achieved was nothing less than maximizing all eligible costs in the best interest of the applicant. ...One strong asset for making recovery efforts a success is having AI staff on our team.

...we suffered a large rain event which affected over 50 of our schools...Within three weeks, AI had prepared the estimates...AI's professionalism led to a good working relationship with our insurance company's adjuster. There was never a time when I could not reach either you or a member of your staff to have my questions or concerns addressed. I believe that we picked an excellent company, AI, to provide adjusting services for the major catastrophe that befell our school district this year.