Jansen/Adjusters International Testimonials

I'm writing to express our sincere appreciation for the fine work you gentleman did in handling our recent hail storm claim that damaged our dealership in Cedar Falls, IA.

When the hail first fell, our attention was focused on the obvious impact to our vehicles. It was not until you completed your inspection, that we felt our building sustained extensive damage as well...

We remain very pleased with the settlement your team was able to recover. Thank you for a job well done!

Mr. Esteves has demonstrated outstanding performance and the ability to organize and lead negotiations. His engagements have been instrumental in permitting the PRPA to reach favorable transactions regarding structural damages at its regional airports and ports facilities resulting from the landfall of Hurricane Maria on September 20, 2017.

Mr. Esteves' strategies and interpersonal skills with the representatives of local and international insurance companies proved essential for handling our claim for the damages caused by the cruise vessel Norwegian Epic, which collided with Pier 3 of San Juan on February 12, 2019.

Mr. Esteves reached a significant agreement with the reinsurers' adjusters for the reconstruction project of Pier 3, which he also help coordinate with our Planning, Engineering and Construction Bureau. Moreover, his knowledge and unquestionable transactional skills allowed us to close the claims for earthquake damages to the Mercedita Airport and the docks of Pefiuelas, Guanica, and Guayanilla in the southern region of Puerto Rico on January 7, 2020.

The adjustment of our major hail storm claim would have been much more challenging without your dedicated involvement... You proved to me the importance of "showing the other side the damage" and the value of your knowledge and expertise. Thanks again for all of your time and attention devoted to our loss recovery. The settlement that Adjusters International helped us to realize was certainly more favorable than what we expected.

I would like to take this time to personally thank the AI Liaison staff for the remarkable job and the accomplishments performed during recovery efforts associated with FEMA 1589 DR NY. ...The total goal achieved was nothing less than maximizing all eligible costs in the best interest of the applicant. ...One strong asset for making recovery efforts a success is having AI staff on our team.

Your negotiating skills are second to none, especially against a very hostile insurance company.

When it was initially suggested that we hire an independent loss consultant, I must admit I was skeptical of the need. However, I am convinced beyond all doubt that it was the best decision for the district to retain your services. ...If I could give anyone who was unfortunate enough to suffer a loss one piece of advice, it would be to retain Adjusters International as soon as possible after the occurrence.

...we suffered a large rain event which affected over 50 of our schools...Within three weeks, AI had prepared the estimates...AI's professionalism led to a good working relationship with our insurance company's adjuster. There was never a time when I could not reach either you or a member of your staff to have my questions or concerns addressed. I believe that we picked an excellent company, AI, to provide adjusting services for the major catastrophe that befell our school district this year.

Had you been handling and guiding the preparation and presentation of all our damage estimates from the beginning, our recovery could have been far greater. I speak from experience when I say that estimates given "off the cuff" and without consideration of all the insurance policy's provisions can come back to haunt you.