Jansen/Adjusters International Testimonials

On February 15th, 2021, our home burned to the ground in the Texas Winter Storm. My family and I had only been it three months. We had just moved back from Asia where we had lived in a small apartment. This was our forever home, and we were ecstatic. Unfortunately there was a fault in the construction of the fireplace and chimney, and we learned this in the worst way on that freezing day while dependent on its warmth during the power outage. The fire ravaged my home, and it was deemed a Total Loss. Now, you would think that the law was plain on this matter, but still my insurance carrier hemmed and hawed, misrepresenting the law and procedure for indemnification.

I was fortunate to have connected with Jansen Adjusters International very early, and they have done an outstanding job of representing me, and helping me negotiate the process every step of the way. JansenAI is an All-Star team, and I can personally testify to their professionalism and work ethic.

If you are concerned about the value received in hiring a public adjuster, it has been my experience that it is a very good decision. The peace of mind, the guidance, the reassurance, the knowledge, and protection of your interests are all at the forefront of the service Jansen Adjusters International provides.

And, I can personally testify that what you will receive with their representation will almost certainly outweigh the cost to have them represent you. I believe wholeheartedly it has been so in my case.

Should you hire JansenAI ? - Yes.

Not until we engaged [Adjusters International] did we begin to feel that our claim would be properly considered. The process of demonstrating our losses to the carrier proved to be a torturous effort, and [your team] demonstrated a high degree of expertise, resourcefulness and tenacity. During this effort, they became trusted partners. Their intensity never wavered.... They were great resources to have representing us, and I have absolutely no doubt that we would not have accomplished the reasonable result that we did without their dogged pursuit of a fair resolution.

Going through a traumatic experience such as a house fire in my garage renders anyone helpless and confused. You are just in shock, disoriented, and overwhelmed. Jansen team showed up, just as the fire department put the fire out at the property, and frankly I felt Jansen's presence was heaven sent. The Jansen team Drew, Joe and Jenna, approached me and explained the scope of the damage and the estimate that is going to bring back the house to where it was a few hours prior to the fire. They pointed out all the hidden damage and the procedure to get a fair settlement from the insurance company. They handled everything from A to Z. They truly kept their word, their reasonable fees , and support till the final claim settlement. Could not have asked for a better outcome. I highly recommend Jansen adjusters to represent anyone in need without hesitation. Going through it on your own is short-changing yourself. Leave it to the Pros. If they had more than 5 stars for the ratings, I will give them 10. Thanks, Jansen adjusters international.

Your knowledge of the complex governmental regulations and equally complex insurance and adjusting issues really helped the County maximize the public assistance that was available after all of these disasters. You delivered what you promised and we are confident in your ability and the ability of your firm to provide these services fully on a technical and professional level, yet be able to translate in a clear and concise manner the intricate and sometimes subjective FEMA regulations which we could not have done without you. Without hesitation we would recommend you and your firm to anyone that is faced with the processing of large and complex disaster loss claims.

It has been almost a year since the fire which completely destroyed one of our processing plants. ...I had no idea that the documentation of our claim would become as extensive as it did. Your staff worked tirelessly to quantify the claim. I am convinced that every possible element of our loss was maximized to the extent provided for in our coverage. ...You and your staff are true professionals, and the quality and detail of your work is very impressive.

In post-storm Houston, resources were scarce, but you managed to marshal a team to quickly handle our various multi-family and commercial claims... In closing, while we hope to never have another claim, I have no doubt that if we do, yours will be the first number we dial.

Just a quick note to thank you again for such good service. When the hail storm blew out over 60 windows and left nearly three-quarters of my hotel uninhabitable, I had no idea where to begin... Thanks to your guidance, my insurance company ended up paying but almost three times their original estimate.

I'm certain if we had not had access to your excellent services, we would have settled for a much smaller sum for the loss of our facility, and it would have taken much longer to reach a settlement.