Jansen/Adjusters International Testimonials

You maximized our recovery and minimized our "recovery time." What could have been a tedious, time consuming process for the Board and staff of The Washington Ballet was handled effectively and efficiently by your staff.

In sum, thank you both for the hard work, the long hours at the site, with us and with Mapfre, and for the excellent economic result. Thank you on behalf of the Board and in particular on behalf of the individual owners of Condominio La Jolla.

These guys know what they're doing. They are professionals, and they'll get every penny that you are entitled to. I realized very quickly I was kind of out of my depth here, and this was a very large, substantial claim that needed to be done right to get my business back up and running. All I had to do was show up when they asked me to on phone calls or meetings, or fill out paperwork. Whatever it was that I had to do, they gave it to me. They then forwarded that to the insurance company. If the insurance company had any questions, they spoke to them about it. You're already dealing with a lot. Loss of a business, loss of income. Yeah, I had 30 employees who were now going to look for jobs. It was a tough time. You know, I didn't know what the future held. So, there was one big thing I didn't have to worry about, and that's talking to the insurance company. The main thing was I wanted to get my business back up and running, and that's what we do, and that's all that mattered to me. I liken it to being sick. If you're sick, you go to a doctor. If you've got a substantial claim, go to a public adjuster because they can help navigate the waters.

On March 2, I got a call from my good neighbor that my place was on fire and I thought right away about my dog Nikki...there was Nikki in the arms of a brave fireman. I was standing outside assessing the damages when Brook Boswell appeared and with a soft-spoken voice, he explained to me what his company could do for me....without hesitation I said yes. The best decision I ever made in my life!

Nikki and I are back now in our new beautiful, renovated place so happy after staying in a hotel for almost two years. There is no place like home!

At first, I had intended to handle the loss by myself, using our employees. What a mistake that would have been! Luckily, it soon became evident that we had neither the expertise nor the time to effectively handle the loss while continuing to run a business. ...Your pledge when you approached me was that you would personally "sift through the rubble" to evaluate the damage from the explosion. This you did, in a manner of speaking, throughout the entire process. Your tirelessness was admirable. Your services invaluable.

You leveled the playing field and made sure that we were represented professionally in every aspect of our losses. Your thorough cataloging and evaluation of our damaged personal property and your precise review of our building damage was instrumental in reaching a fair settlement. I spent numerous hours with your in-house forensic accountants who allowed us to recover in a fashion that never would have been achieved had we not retained your firm.

We had a fire that destroyed one of our classrooms and did extensive smoke damage throughout our 76-year-old campus... Instead of having to negotiate all aspects of structural engineering, roof damage, renovation and replacement costs, cleaning issues, storage and delivery complications, we hired AI and continued education students while they did all the "foot" work.

Our loss was certainly not easy to measure. ... Your experts accurately interpreted our policy so that we could utilize all aspects of our coverage, and all aspects of our loss—even those which we didn't initially recognize—were skillfully measured. Adjusters International managed to minimize the impact of a very serious co-insurance clause, which saved Gerber hundreds of thousands of dollars. Your personnel dealt admirably with the language barrier, the substantial travel time to and from the loss sites and the numerous parties involved in our loss, and eventually negotiated very favorable settlements.