The most important part of a public adjuster’s role is simple: show up.
Since Jansen/Adjusters International was founded more than forty years ago, we’ve been showing up for our customers in more ways than one.
We Are Here For You
Our most critical component to good service is that we will be there for you in person. After a disaster, our team of public adjusters and disaster claim experts arrive on the scene to assess every possible source of damage to estimate the true cost of a loss. This may seem like a simple feat, but recently, some insurance carrier adjusters have been relying on remote technologies or third-party contractors to assess the damage of a property claim. As experts in property damage claims, we know that extent of the damage cannot be properly examined until you have seen it for yourself. We leave no stone unturned.
Throughout the pandemic, we remained committed to our customers. With their health and safety being our number one priority, we continued to serve our customers when they needed us most. We put safety measures in place, such as personal protective equipment (PPE), and designated times to be onsite to analyze damage safely and successfully. In conjunction with our in-person visits, we seamlessly utilize remote technology, including cameras, drones, and virtual meetings. The remote technology does not replace our work – it supplements it, resulting in a more comprehensive assessment.
We Come Prepared
In addition to reviewing the damaged property in person, we show up prepared to assess and document the damages, we bring the necessary equipment, documentation, knowledge, and expertise to the site of the property damage. With our vast experience in the field, we understand the insurance language and area building code regulations that can impact the financial recovery of your claim.
One of our claims specialists Denise Love said “showing up” for a customer means “deploying the most knowledgeable team of estimators and public adjusters to the location as soon as it is safe to do so. We arrive with the proven methodology on the steps that need to be taken to secure our client’s utmost trust as we advocate for their fair and just financial recovery.”
We Are Local
At Jansen/Adjusters International, we live and work in the communities we serve, which allows us to be present and accessible for our customers. Our firm has a plethora of office locations throughout Oklahoma, Texas, and Louisiana to ensure public adjusters are nearby. We know these areas and the common risks they pose because we call it home too.
We Have Deep Roots in The Industry
Our firm was built by public adjusters who have been here since the industry’s inception and our expertise is unmatched. We also have three second-generation, father-son employees in our company, showcasing our commitment to the family values that have been here since the very beginning. This makes it easy for us to understand the importance of family to our customers – and it’s why we are dedicated to helping policyholders get their settlement as quickly and stress-free as possible — so they can focus on their families.
We Are Your Public Adjusters
The role of a public adjuster was made to help restore lives after disaster strikes. Our thermographer, Luis Rodriguez, encapsulated this perfectly when he said, “Showing up for the customer means putting myself in their shoes, and expending every resource at my disposal to perform my role to my best ability. It means treating their claim as if it were my name on the policy. The first step of assisting clients to rebuild their lives starts with obtaining the settlement that they are entitled to receive.”
We show up for customers literally and figuratively because that’s what Jansen/Adjusters International was made to do.